How do I take a screenshot?

For Android users Open the screen that you want to capture. Depending on your phone: Press the Power and Volume down buttons at the same tim...

How do I record my phone screen?

For Android users Swipe down twice from the top of your screen. Tap Screen record. You might need to swipe right to find it. If it's not the...

How do I send a report?

Please make sure you add as many details as possible to your request. Then attach a screenshot or a screen recording of the reported issue. ...

How do I disable push notifications?

To disable push notifications on your device, follow these simple steps: Enter your device settings Tap on the "Notifications" menu Select F...

What may cause the app to crash on my iOS device?

Firstly, please make sure you are running the latest iOS version of Fantasy Town. To do so: Enter your device Settings > General >...

What may cause the app to crash on my Android device?

Ensure that you’ve downloaded the game directly from the Google Play Store. We recommend to also free up memory on your device by closing un...

I cannot see the Update button for Fantasy Town in the Google Play Store.

This can be due to a delay in the update from Google Play or due to a cache problem on the user´s side. Please try the following:Solution 1:...