Can I get a refund for one of my purchases?

In-app purchases are generally non-refundable, but on occasion there can be exceptions.As the transaction process is handled by Google (for ...

What can I do if I received a bill for a purchase I didn't make myself?

As the transaction process is handled by Google (for Android devices) and by Apple (for iOS devices), you need to contact them directly with...

Why haven't I received my purchase yet?

If you still haven’t received a purchase made more than 24 hours ago, please contact our support team via the support menu in the game. We w...

Where can I find my purchase?

Every item/ package you purchase is sent directly to your in-game Mailbox.