Can I get a refund for one of my purchases?
In-app purchases are generally non-refundable, but on occasion there can be exceptions.As the transaction process is handled by Google (for ...
What can I do if I received a bill for a purchase I didn't make myself?
As the transaction process is handled by Google (for Android devices) and by Apple (for iOS devices), you need to contact them directly with...
Why haven't I received my purchase yet?
If you still haven’t received a purchase made more than 24 hours ago, please contact our support team via the support menu in the game. We w...
Where can I find my purchase?
Every item/ package you purchase is sent directly to your in-game Mailbox.
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