Hi, how can we help you?
How do I send a report?
Technical Issues
How do I recover my account?
Account
What may cause the app to crash on my iOS device?
I cannot access the game. What should I do?
Gameplay
How do I use the Market Island?
What do I get from the Adventure Map?
What is Fantasy Town?
Is this game free?
When will I be able to play?
More
I cannot log into my account, what should I do now?
How can I reset my account?
Can I get a refund for one of my purchases?
What can I do if I received a bill for a purchase I didn't make myself?
Why haven't I received my purchase yet?
How do I plant and harvest crops?
How do I feed my animals?
How do I take a screenshot?
How do I record my phone screen?
Need more help?